Account Director, Financial Services
New York, New York, United States; Remote - United StatesFull-TimeDirectorAccounts / Finance
About AlphaSense:
- The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
- The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Role
- We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector. You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts. In this role, you won’t just manage accounts; you will be the lead architect for AlphaSense’s growth within the world’s most sophisticated investment banks, asset managers, and hedge funds.
- You will manage a portfolio of Strategic Financial Accounts, working closely with end users and decision makers, including C-suite executives, key decision makers and end users, who rely on AlphaSense to gain a competitive edge in the markets..
- Success in this role is fundamentally measured by your ability to protect and expand revenue; as such, you will carry specific targets and quotas tied to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) to accelerate growth. While retention and growth remain core metrics, the impact of an Account Director extends well beyond traditional KPIs. By deeply understanding client needs and workflows, Account Directors bring high-value insight back to product, marketing, and sales teams to shape strategy, messaging, and execution across the business.
Revenue & Growth Strategy
- Drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) by accurately forecasting expansion, identifying churn risks, and delivering on aggressive growth targets through proactive account management.
- Partner with the global sales team and customer success managers to help execute a strategic client growth plan for your book of accounts across a shared revenue target.
- Own the end-to-end renewal process, acting as the primary lead on all commercial negotiations to ensure timely execution and maximum contract value.
- Drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) by accurately forecasting expansion, identifying churn risks, and delivering on aggressive growth targets through proactive account management.
- Partner with the global sales team and customer success managers to help execute a strategic client growth plan for your book of accounts across a shared revenue target.
- Own the end-to-end renewal process, acting as the primary lead on all commercial negotiations to ensure timely execution and maximum contract value.
Relationship Management & Advocacy
- Transition AlphaSense from a vendor to a strategic business partner by cultivating a network of champions and executive sponsors across Investment Committees. Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense.
- Transition AlphaSense from a vendor to a strategic business partner by cultivating a network of champions and executive sponsors across Investment Committees.
- Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense.
- Transition AlphaSense from a vendor to a strategic business partner by cultivating a network of champions and executive sponsors across Investment Committees.
- Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense.
Engagement & Execution
- Lead QBRs and executive briefings - often traveling to financial hubs - to align our roadmap with client ROI and long-term business impact. Drive new user onboarding and execute insight-driven outreach to maintain high engagement and adoption of AlphaSense solutions, while capturing the value stories and product feedback.
- Lead QBRs and executive briefings - often traveling to financial hubs - to align our roadmap with client ROI and long-term business impact.
- Drive new user onboarding and execute insight-driven outreach to maintain high engagement and adoption of AlphaSense solutions, while capturing the value stories and product feedback.
- Lead QBRs and executive briefings - often traveling to financial hubs - to align our roadmap with client ROI and long-term business impact.
- Drive new user onboarding and execute insight-driven outreach to maintain high engagement and adoption of AlphaSense solutions, while capturing the value stories and product feedback.
- For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
- We offer a competitive benefits program, a generous commission plan with uncapped earning potential as well as equity.
- AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
- In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
- Recruiting Scams and Fraud
- We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
- If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
