Global Program Manager
Denver, COFull-TimeManagerProduct / Project
Join Udemy. Help define the future of learning.
- Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
- Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
- Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
- Learn more about us on our company page.
About your skills
- Program Management and Alignment: Own Enablement Program Charter that aligns with the enablement vision and mission, based around Tiers, Cognitive Load, goals, and success metrics.
- Stakeholder Mapping: Build a map of stakeholders, leveraging your regional insights (AMER, EMEA, APAC) to ensure comprehensive engagement and alignment.
- Business Acumen and Analysis Metrics: Start supplying all enablement programs with impact metrics
- Program Effectiveness Reviews: Audit existing programs using frameworks like the Cognitive Load Matrix to prioritize and refine offerings.
- Program Management and Alignment: Own Enablement Program Charter that aligns with the enablement vision and mission, based around Tiers, Cognitive Load, goals, and success metrics.
- Stakeholder Mapping: Build a map of stakeholders, leveraging your regional insights (AMER, EMEA, APAC) to ensure comprehensive engagement and alignment.
- Business Acumen and Analysis Metrics: Start supplying all enablement programs with impact metrics
- Program Effectiveness Reviews: Audit existing programs using frameworks like the Cognitive Load Matrix to prioritize and refine offerings.
About this role
- Enablement Intake process to align requests with team capacity.
- Support E2E program management including metrics, communications, design, development and execution.
- Create and own the enablement quarterly plans.
- Align with CX enablement and People enablement.
- Support the development of an enablement dashboard.
- Be comfortable with and recommendations for our Tech Strategy (Highspot, Gong, Seismic, Kahoot, Asana)
- Enablement Intake process to align requests with team capacity.
- Support E2E program management including metrics, communications, design, development and execution.
- Create and own the enablement quarterly plans.
- Align with CX enablement and People enablement.
- Support the development of an enablement dashboard.
- Be comfortable with and recommendations for our Tech Strategy (Highspot, Gong, Seismic, Kahoot, Asana)
What you’ll be doing
- Operating Model - Meetings Cadences, Agenda, Templates, Notes
- Communications Strategy - Quarterly - Stakeholder Maps
- Quarterly Enablement Plans - Themes per Q aligned to annual plan
- Content Strategy - Location, Curation, Localisation & Technology
- Tech Strategy (Highspot, Gong, Seismic, Kahoot, Asana)
- Enablement Calendar quarterly & monthly
- Dashboard with GTMSO - Metrics tracking L1, 2, 3, 4
- Success and Sales Kick Off Planning, Measurement
- Innovation 1/Q eg. Ai Deal coaching tool/Learning Award/UB course creation
- Operating Model - Meetings Cadences, Agenda, Templates, Notes
- Communications Strategy - Quarterly - Stakeholder Maps
- Quarterly Enablement Plans - Themes per Q aligned to annual plan
- Content Strategy - Location, Curation, Localisation & Technology
- Tech Strategy (Highspot, Gong, Seismic, Kahoot, Asana)
- Enablement Calendar quarterly & monthly
- Dashboard with GTMSO - Metrics tracking L1, 2, 3, 4
- Success and Sales Kick Off Planning, Measurement
- Innovation 1/Q eg. Ai Deal coaching tool/Learning Award/UB course creation
What you’ll have
- Minimum 5 years in a global program management role
- Understand basic adult learning principles
- Be flexible and comfortable working with ambiguity
- Create systems and processes for the team to ensure efficiency, effectiveness and visibility to our value
- Minimum 5 years in a global program management role
- Understand basic adult learning principles
- Be flexible and comfortable working with ambiguity
- Create systems and processes for the team to ensure efficiency, effectiveness and visibility to our value
- At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.
Our Benefits Start with U
- Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
- At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
