Research and Insights Intern (Summer 2026)
Remote - Canada: Select locationsFull-TimeInternResearch
Skills
Role Description
- As a Research & Insights Intern at Dropbox, you’ll help teams better understand how users interact with AI-powered workflows. Embedded within the Research (UXR) organization, you’ll contribute to research that informs product direction, user experience, and engagement for AI features.
- You’ll either own a scoped qualitative research project or support ongoing research initiatives, depending on business needs, with guidance from experienced researchers. Your work may focus on a specific user workflow and will contribute to clear insights and actionable recommendations for product partners.
- This is a full-time, 12-week summer internship (40 hours/week). You’ll work closely with the research team, receive one-on-one mentorship and regular feedback, and have opportunities to present your work and insights to cross-functional stakeholders. In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.
- For Summer 2026, we offer two start dates culminating in a 12-week internship:
- May 26 - August 14, 2026
- June 30 - Sep 18, 2026
Responsibilities
- Partner with researchers and product teams to identify and refine research questions related to AI-powered user workflows.
- Own a scoped qualitative research project or support an ongoing one, depending on business needs, with mentorship and guidance throughout the research process.
- Review existing research, competitive insights, and product materials to form hypotheses and areas for exploration.
- Assist with the planning, execution, and synthesis of user research using qualitative methods and selected quantitative approaches (e.g., surveys).
- Develop clear insights and product recommendations based on research findings.
- Contribute to research readouts, decks, and presentations, and help communicate findings to product and research stakeholders.
Requirements
- Currently pursuing an undergraduate or graduate degree in a relevant field (e.g., Psychology, Human-Computer Interaction, Anthropology, Sociology, Design, Information Science, or related), or equivalent practical experience working with Product, Design, or Research teams graduating in 2027 or 2028.
- Strong written and verbal communication skills, with comfort explaining ideas, insights, and opinions clearly.
- Demonstrated ability to collaborate effectively with cross-functional partners.
- Product curiosity and user empathy, with the ability to articulate why certain experiences work well (or don’t).
- Interest in user research and insights, and motivation to grow in a Research-focused career path.
Preferred Qualifications
- Experience conducting qualitative and/or quantitative research through coursework, internships, or personal projects.
- Background or coursework in Psychology, HCI, UX Research, or a related field.
- Comfort working in presentation decks and written documents to communicate ideas and findings.
- Curiosity about AI-powered tools and experimentation, including hands-on use of tools such as ChatGPT, Copilot, Claude, or similar.
- Ability to share one work sample that demonstrates research thinking or approach (e.g., class project, report, or personal study).
