Intro
- At JFrog, we don't just secure and accelerate software - we empower our partners to drive global innovation.
- JFrog is reinventing DevSecOps to help the world's greatest companies innovate. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery—a concept we call “Liquid Software.”
- We are seeking a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in-class support to our frogs worldwide on high security and IT standards. We’re looking for someone willing to Work Hard, in a super dynamic and fast-evolving environment, to join our growing swamp and make software liquid with us! To succeed, you must be proactive, a fast learner, a great executor, and most importantly, a team player at heart!
- Provide end-user technical support and manage the core systems and network.
- Handle the day-to-day IT operations, from hardware setups to account troubleshooting, and provide best-in-class client-side support.
- Hands-on experience across a wide IT scope, including Mac and PC hardware, software applications, and OS support experienc,e including installation, configuration, and troubleshooting.
- 3+ years of experience in an IT Support role.
- Experience in supporting macOS & Windows operating systems.
- Experience with Okta and SSO applications.
- Experience with Windows server technologies like AD and Google Workspace Apps.
- Experience with Conference rooms (Zoom Rooms).
- Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus!
- A desire to learn and grow with the team as our needs and mission evolve - Must!
