Sales Operations (Intern)
Mumbai, MHFull-TimeInternCustomer Acquisition
What you will do?
- Research and fetch complete contact details of leads—including Name, Email Address, Contact Number, LinkedIn URL, City, State, Country, and more, using tools such as Clay, ContactOut, Apollo, Hunter, Lusha, Snovio, and similar data sources.
- Ensure all contacts in HubSpot are regularly updated, validated, and enriched with accurate and complete information.
- Build, maintain, and optimize HubSpot automation workflows to ensure only relevant and qualified contacts remain in the CRM.
- Support data hygiene tasks, including duplicate checks, segmentation, list cleaning, lifecycle stage updates, and contact scoring.
- Collaborate closely with the Marketing Team to design and implement outbound email campaigns and configure them within HubSpot and Instantly.
- Assist with report generation, dashboards, and CRM insights to support sales and marketing decision-making.
- Maintain documentation of prospecting processes, workflow configurations, playbooks, and templates.
- Work efficiently with distributed teams and proactively communicate progress, blockers, and improvements.
What are we looking for?
- Bachelor's degree in Business, Marketing, Communications, Data Analytics, or a related field.
- 1+ years of experience in Sales Operations, CRM systems, marketing automation, and lead research.
- 1+ years of experience or familiarity with prospecting tools such as Clay, ContactOut, Apollo, Hunter, Lusha, Snovio, etc.
- Basic understanding of CRM platforms (HubSpot preferred) and email outreach tools (e.g., Instantly).
- Excellent attention to detail with the ability to maintain high accuracy in data entry and contact enrichment.
- Good written and verbal communication skills.
- Strong organizational skills with the ability to multitask and work in a fast-paced environment.
- Ability to work collaboratively with Sales and Marketing teams and proactively manage assigned tasks.
You'll be preferred if
- Hands-on experience using HubSpot CRM for contact management or workflow automation.
- Worked with outbound automation tools (Instantly, Outreach, Lemlist, Mailshake, etc.).
- Experience running basic analytics or reporting in Excel, Google Sheets, or HubSpot dashboards.
- Familiarity with B2B lead generation, ICP definition, or sales prospecting methodologies.
- Comfortable working with remote teams and communicating across different time zones
