Security Service Delivery Partner

Mexico - Jalisco - RemoteFull-TimeMid-levelOther

You will be redirected to the company career page

Key Responsibilities

  • Manage stakeholder relationships and deliver monthly reporting for them.
  • Produce data tracking and budget scope reporting for senior management.
  • Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools.
  • Oversee the SOC operational processes and ensure that security compliance/governance is maintained.
  • Use security data, monitoring tools, and threat intelligence to inform insights and build the big picture.
  • Lead customer initiatives, applying expertise and best management of all customer escalations and service issues.
  • Support senior management with the required decision-making on security initiatives and solutions.
  • Help teams with cross functional and interim – term development and transformation. Aid their transformation and implementation of cybersecurity initiatives.
  • Assist with various Cyber technical initiatives, including NIST and ISO framework rollout and certification.

Qualifications

  • Bachelor’s degree in computer science or a relatable field of study is preferred. High school diploma is required.
  • Prefer candidates who have a cyber security certification such as either CISSP or ITIL V4.
  • Must be proficient in both written and verbal communication using both the English and Spanish languages.
  • Experience of managing the delivery of Security based managed services.
  • Experience managing multiple accounts and stakeholders simultaneously.
  • Experience of working with a combination of the following tools is essential: Azure Security Centre and Sentinel, Service Now, Power BI, Qualis, CrowdStrike, Microsoft Sentinel.
  • Discover your inner Racker: Racker Life
  • #LI-MF1 #LI-Mexico

Job Summary

CompanyRackSpace
LocationMexico - Jalisco - Remote
TypeFull-Time
LevelMid-level
DomainOther