Sales Support Analyst

Hungary - BudapestFull-TimeMid-levelCustomer Acquisition

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What You'll Do

  • Build trusted relationships through direct communication with Veeva teams such as Sales and Finance & Operations, along with our customers
  • Create and process subscription and renewal opportunities and quotes in a timely and accurate manner
  • Answer customer questions about the order process and provisioning status
  • Collect relevant documentation to close out opportunities
  • Daily navigation of CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes
  • Working on special projects, as needed

Requirements

  • University degree (BA, BSc, BBA) or equivalent work experience
  • 3+ years in a sales support or a customer support environment
  • Strong written and oral communication skills in English
  • Intermediate Excel Skills
  • Experience working in a CRM system
  • Strong organizational and time management skills, with a strong attention to detail

Nice to Have

  • Enjoy solving problems. If you don’t know the answer, you’ll dig until you find it
  • SaaS experience
  • Experience with MS Office (PowerPoint, Word)
  • Experience with Google Suite (Docs, Sheets, Slides)
  • Fluency in another European language (German, Spanish, Italian, French)

Perks & Benefits

  • Health & wellness programs
  • Cafeteria package
  • Private medical services
  • RSU and Stock Options
  • Flexible home office

Job Summary

CompanyVeeva
LocationHungary - Budapest
TypeFull-Time
LevelMid-level
DomainCustomer Acquisition