(Senior) Manager - Global Services Revenue Operations
Massachusetts - BostonFull-TimeManagerOperations
Skills
What You’ll Do
- Own global services revenue operations for Veeva’s professional services and business consulting teams, spanning the end-to-end order-to-cash lifecycle—from contract and order review through invoicing and revenue support
- Lead, coach, and develop a high-performing team of 4+ revenue analysts, fostering a culture of accountability, curiosity, and continuous improvement
- Serve as a trusted advisor to Veeva’s 1,500+ person services organizations, providing guidance on billings, revenue, and operational best practices
- Oversee month-end close activities, including Statement of Work reviews, invoice creation, and validation of data accuracy and completeness across systems
- Drive process excellence through documentation, standardization, and thoughtful change management as the business scales
- Identify and implement automation solutions (e.g., Alteryx, Sigma, Gemini) to reduce manual effort, improve accuracy, and enable data-driven decisions
- Partner cross-functionally with Finance, Accounting, Systems, and Services leadership to support growth initiatives and system evolution
- Support quarterly reviews and annual audits by partnering with external auditors and internal stakeholders
Requirements
- Bachelor’s degree in accounting, finance or a related field
- 7+ years of experience in revenue operations, accounting, finance, or a related operational role
- 2+ years of people management experience, with a demonstrated ability to develop and motivate teams
- Strong learning agility—you pick up new systems, concepts, and processes quickly and confidently
- Systems-savvy mindset with experience supporting or leading system implementations, integrations, or process transformations
- Highly organized with strong attention to detail, balanced with the ability to operate in ambiguity
- Proactive, solutions-oriented problem solver who follows through and drives outcomes
- Collaborative communicator and effective cross-functional partner
Nice to Have
- Revenue accounting experience
- NetSuite experience
- Experience at a publicly traded SaaS company
- Experience driving automations or operational transformation initiatives
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $100,000 - $160,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
