Responsibilities:
- Team Leadership & Cross-Functional Ownership
- Operational Execution & Enablement Delivery
Qualifications :
- Deep expertise of the Aircall product portfolio, including Core, Integrations, and AI capabilities, with a proven ability to translate complex product concepts into clear, actionable enablement for different audiences.
- Demonstrated experience supporting or enabling GTM teams, customers, or partners within Aircall.
- Prior exposure to Product Enablement, Sales Enablement, Customer Education, Product Marketing, or Customer Success motions.
- Skilled in instructional design and content creation, developing learning materials, playbooks, and enablement resources tailored to diverse audiences and learning styles.
- Experience independently leading cross-functional initiatives, collaborating closely with Product, PMM, and Customer Marketing teams to drive impactful projects from strategy to execution.
- Comfortable taking ownership of both strategy and execution, effectively balancing big-picture thinking with hands-on implementationStrong communication and facilitation skills, with the ability to explain complex product and AI concepts to diverse audiences.
- Highly organized and adaptable, able to manage multiple priorities simultaneously, and comfortable thriving in an ever-changing, fast-paced environment
