What You'll Do:
- Ingredient and Product Strategy and Innovation:
- Monitor emerging clinical research, ingredient trends, and evolving standards of evidence to identify category and assortment implications.
- Contribute to ingredient- and condition-level category reviews, using clinical evidence and market insights to inform strategy, sourcing decisions, and practitioner engagement approaches.
- Support identification and sourcing of novel ingredients or brands through scientific literature, conferences, and industry events.
- Education & Partner Collaboration:
- Act as a clinical partner to industry partners and strategic vendors, translating evidence into compelling practitioner education and communication opportunities.
- Collaborate with internal and external partners to ideate and define the clinical narrative and educational storyline for partner initiatives.
- Review and validate clinical content—including guides, courses, and practitioner education materials—for scientific accuracy, compliance, and strategic alignment.
- Collaborate closely with the Education team to support operational planning, timelines, and workback schedules for educational initiatives.
- Serve as a cross-functional connector, aligning clinical, merchandising, and educational priorities.
- Clinical Merchandising Communications:
- Lead the translation of clinical insights into practitioner- and patient-facing education materials and marketing messaging, ensuring accuracy, clarity, and engagement.
- Partner with Merchandising and Marketing to identify and elaborate clinically grounded marketing themes.
- Ensure clinical accuracy and evidence-based positioning across product imagery, claims, marketing and educational assets.
- Consult with Merchandising on protocol updates, product substitutions, and complex category decisions.
What You Bring:
- Advanced degree (MD, NP, RN, PA, MSc/PhD or equivalent) in a scientific or integrative healthcare field
- Two to three years of experience as a Medical Science Liaison or a related role in the pharmaceutical, biotechnology, functional food or supplement industry is required.
- Strong ability to interpret and apply clinical research.
- Familiarity with supplement formulation, ingredient quality standards, and regulatory considerations.
- Strong written and verbal communication skills.
- Ability to collaborate cross-functionally and with external stakeholders
Bonus if you have:
- Experience working with or supporting healthcare practitioners.
- Experience in OTC, supplement or nutrition industry is an asset.
- Exposure to product development or clinical review processes an asset.
Why You'll Love Fullscript:
- Competitive Total Rewards offerings
- RRSP plan & matching (within Canada)//401(k) savings plan & matching (within US)
- Customizable Health Benefits
- Flexible Paid Time Off program
- Discounts on Fullscript catalog of products for self, family & friends
- Training allowance and company-wide learning initiatives
- Work Wherever You Work Well*
