Senior Product Designer (Clinical Education Platform)
Toronto, ONFull-TimeSeniorDesign / Creative
What You’ll Do:
- Support seamless provider journeys across onboarding, content discovery, and course enrollment.
- Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence.
- Go beyond a single surface by creating the connective tissue between Academy and the broader Fullscript product ecosystem, ensuring context carries across experiences and learning naturally transitions into action.
- Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment.
- Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction.
- Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions.
- Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance.
- Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy.
What You Bring:
- Strong product design craft across user experience research, user experience design, and visual design.
- Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff.
- Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files.
- Experience designing for learning, behavior change, or knowledge retention outcomes.
- Experience working across connected surfaces or product ecosystems.
Bonus if you have experience with:
- Professional EdTech platforms
- Digital onboarding or academy-style products
- Financial education or financial literacy tools
- Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
- Healthcare experience is a plus, but not required.
What we can offer you:
- Generous PTO and competitive pay
- Fullscript’s RRSP/401k match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
