Commercial Program Manager
Austin, TXFull-TimeManagerProduct / Project
Intro
- Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
- Commercial Program & Execution Management
- Serve as the single intake and coordination point for all commercial-facing programs and requests.
- Own planning, scheduling, dependencies, and execution tracking across deployments, pilots, demos, events, and commercial-driven initiatives.
- Consolidate commercial demand into a structured, transparent intake and prioritization process.
- Provide clear, consistent status reporting and escalation to commercial and technical leadership.
- Customer Deployments & Events
- Coordinate scheduling and resourcing for customer field deployments, PoCs, and pilot programs in partnership with Customer Success, Deployment Program Leaders, and Application Engineering.
- May support planning and execution of trade shows, demonstrations, and commercial events in collaboration with Marketing and PR.
- Ensure commercial activities are aligned with technical readiness, resource availability, and delivery timelines.
- Commercial-to-Technical Interface
- Manage feature and capability requests originating from the commercial team into product or engineering via the PMO.
- Track requests through prioritization, development, and delivery, escalating risks and conflicts through PMO governance.
- Act as the accountability owner for commercial-originated requests, eliminating the need for ad hoc follow ups.
- Maintain visibility into engineering progress and communicate timely updates back to commercial stakeholders.
- Cross-Functional Alignment and Risk Management
- Partner closely with Customer Success, Deployment, Application Engineering, Marketing/PR, PMO, Product, and Engineering teams.
- Ensure ongoing alignment between commercial priorities and technical execution.
- Identify risks, resource constraints, and dependency conflicts early and drive resolution through appropriate escalation paths.
- Process & Operational Excellence
- Establish and continuously improve processes for commercial intake, prioritization, scheduling, and communication.
- Develop and maintain dashboards, templates, and trackers, to improve efficiency, transparency, and decision-making
- Translate commercial needs into well-defined, actionable inputs for technical teams.
SKILLS AND REQUIREMENTS
- Strong program management judgement, with the ability to structure ambiguity and drive prioritization.
- Excellent written and verbal communication skills; able to translate between commercial objectives and technical execution.
- Highly organized and execution-oriented, with comfort managing competing priorities and fast-changing demands.
- Proactive problem solver who identifies risks and drives resolution without waiting for direction.
- Strong stakeholder management skills, including the ability to influence and align without direct authority.
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in Engineering, Business Operations, Project Management, or related field (advanced degree a plus).
- 5+ years of experience in project or program management, preferably in technology, robotics, hardware/software, or systems-based organizations.
- Experience partnering closely with engineering and technical program management teams to drive execution.
- Proven experience managing multiple concurrent programs across commercial, technical, and customer-facing stakeholders.
- Experience supporting commercial, go-to-market, customer success or field-facing teams strongly preferred.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
Work From Home (WFH) Details
- WFH Availability:
- Fully Remote (In Office preferred)
- Required On-Site Days: The week of shipping out a system, monthly cadence at least
- *This is a direct hire. Please, no outside Agency solicitations.
- Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
