Product Manager (Care Mode)
Toronto, ONFull-TimeManagerProduct / Project
What You’ll Do:
- Lead initiatives from discovery through launch, including problem framing, scope definition, PRDs, execution, and iteration.
- Drive focused, fast-paced delivery cadences with Design and Engineering—grooming, sequencing, and making tradeoffs with clarity.
- Translate big-picture strategy into practical, measurable product work that reinforces clinical credibility and drives patient follow-through.
- Ship early-stage Care Mode features like check-ins, nudges, plan reinforcement, and lightweight guidance frameworks.
- Support behavior change by designing experiences that reduce cognitive load, clarify next steps, and adapt to patient context.
- Define success metrics up front, and validate them post-launch using tools like Mixpanel and Looker.
- Partner with Analytics to build dashboards and run fast, lightweight learning loops that guide future iterations.
- Collaborate with Clinical, Product, and Practitioner teams to ensure new experiences are trusted, safe, and aligned across surfaces.
- Work with Marketing and Customer Success to support positioning, launch planning, and practitioner education.
What You Bring:
- 3–6 years of Product Management experience, with full ownership of feature delivery.
- Strong communication and writing skills—clear PRDs, good decisions, clean execution.
- Experience shipping mobile-first product experiences (native or responsive web).
- Comfort with product analytics and defining instrumentation.
- Familiarity with experimentation practices and launch safety (e.g., phased rollouts, kill switches).
- Background in healthcare or high-trust environments.
- Exposure to behavior change or habit-formation design patterns.
- Experience building digital coaching and engagement systems.
What we can offer you:
- Generous PTO and competitive pay
- Fullscript’s RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products