What You'll Do:
- Build, lead, and mentor the Professional Services Sales team across the Americas Region.
- Implement and optimize sales processes, structures, and rigor to improve professional services sales performance regionally.
- Drive accurate and timely forecasting and provide weekly Professional Services Sales updates to Senior Leadership.
- Partner closely with Software Sales leadership to align on best practices and regional go-to-market strategies.
- Engage with Software Sales leadership to penetrate large accounts and maximize the value of new and existing C-Level relationships.
- Lead training, certification, and on-boarding activities for the regional services sales organization.
- Serve as an executive-level point of contact for key customers, building and maintaining strong, strategic relationships.
- Collaborate with Sales and Service Delivery leadership to develop and build additional professional service capabilities that address evolving market demand.
- Actively engage in co-selling with Alliance Partners.
What You Will Bring to Coupa:
- Strong, demonstrable track record of successfully selling complex services within a cloud/SaaS software environment.
- 10-15 years of progressive experience in sales management and individual contributor roles, with a minimum of 3 years of management tenure at a single company.
- Proven ability to identify strategic customer pain points and develop unique, compelling value propositions that focus on tangible business value delivery.
- Exceptional collaboration and teamwork skills, with the ability to navigate functional and regional boundaries and work across multiple time zones leveraging modern tools and technology.
- A customer-success focused Professional Services Sales professional adept at qualifying opportunities and coaching both sales talent and customers in the pursuit of high-value business outcomes.
- Confident individual with excellent communication skills and a strong executive presence, capable of influencing and persuading customers, prospects, partners, and future talent.
- Demonstrated successful track record of engaging with all levels of an organization, from functional leads up to C-level executives.
