Forward Deployed Architect - Applied AI
Bengaluru, Karnataka, IndiaFull-TimeLeadAI / Data Science
At DevRev, we’re building the future of work with Computer – your AI teammate.
- Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.
- How?
Extensions for your teams and customersComputer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.
- This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.
- We call this Team Intelligence. It’s why DevRev exists.
- Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.
About the Role:As a Forward Deployment Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.
- You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you'll own the detailed technical designs from original scoping documents and drive execution including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.
- As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to architecting scalable, agent-based AI solutions using DevRev's platform**, with direct involvement in implementing key technical components and debugging complex integration challenges.
- This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.
What You'll Do
- Customer-facing: 20-40% working directly with customers
- Design & Deploy AI Agents: Build, configure, and launch intelligent agents using the DevRev platform to solve real customer problems.
- Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation.
- Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability.
- Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications.
- Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback.
- Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments.
- Advise Customers: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability.
What You Bring
- Experience: 5+ years in software development, AI/ML engineering, or technical consulting. Customer-facing experience is a plus.
- Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- Coding Skills: Strong proficiency using TypeScript/JavaScript, Python, data structures and algorithms, (Nice to have: Go).
- Applied AI Knowledge: Large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
- Cloud & DevOps: Hands-on experience with AWS, GCP, or Azure, and modern DevOps practices (CI/CD, containers, observability).
- System Integration: Comfortable integrating systems via APIs, webhooks, and event/data pipelines.
- Data-Driven Mindset: Use A/B testing, telemetry, and metrics to guide decisions and drive improvements.
- Communication: Strong written and verbal skills to articulate technical concepts to both engineers and business stakeholders.
- Customer Empathy: A bias for action and a relentless focus on solving problems for customers.
- Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.
Culture
- The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
- That is DevRev!
