Partner Solutions Engineer
SingaporeFull-TimeMid-levelSoftware Engineering
At DevRev, we’re building the future of work with Computer – your AI teammate.
- Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.
- How?
Extensions for your teams and customersComputer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.
- This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.
- We call this Team Intelligence. It’s why DevRev exists.
- Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.
The Partner Solutions Engineer (PSE) at DevRev is a customer-obsessed technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between DevRev and our ecosystem of resellers, OEMs, system integrators, and strategic alliances.
- In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You’ll collaborate closely with DevRev’s Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale DevRev solutions.
Partner Enablement & Technical Leadership
- Articulate the features, benefits, and business value of the DevRev platform.
- Translate partner business models and objectives into DevRev-aligned solutions.
- Drive solution discovery, architecture, and proposal creation during the sales cycle.
- Deliver technical enablement programs including:
- Tailored product and solution updates
- Hands-on bootcamps, SE shadowing, and technical workshops
- Joint solution and service co-creation
- Enable partners to deliver independent pre-sales motions and contribute to regional revenue growth.
- Tailored product and solution updates
- Hands-on bootcamps, SE shadowing, and technical workshops
- Joint solution and service co-creation
Sales & Evaluation Support
- Deliver demos, technical presentations, and PoCs to support partner-led sales cycles.
- Guide and manage technical evaluations and proof-of-value engagements.
- Collaborate with DevRev support and product teams to resolve technical roadblocks.
- Capture and relay product feedback, partner insights, and customer pain points.
Technical Enablement Planning
- Co-create enablement plans with partner sales leaders, including:
- Certification pathways and role-based training modules
- Joint technical goals and milestone tracking
- Lead certification bootcamps and instructor-led enablement tracks.
- Host Expert Sessions to update partner SEs on product releases and best practices.
- Optimize reach and impact by scaling enablement across partner organizations.
- Certification pathways and role-based training modules
- Joint technical goals and milestone tracking
Partner Relationship & Technical Account Management
- Develop strategic relationships with partner architects and C-level leaders.
- Conduct roadmap alignment sessions and technical QBRs.
- Build and maintain partner org charts and communication matrices.
- Champion DevRev inside partner orgs to drive mindshare and product positioning.
- Identify, qualify, and support partner-driven upsell and cross-sell motions.
- Collaborate with DevRev Field SEs and Solution Architects for co-selling and support.
Community Engagement & Thought Leadership
- Build and foster a technical partner community:
- Organize roundtables, regional events, and community forums.
- Mentor technical champions within partner orgs and elevate them through enablement tracks.
- Maintain active visibility via LinkedIn, blog posts, forums, and content contributions.
- Support media and co-marketing efforts, including reference case development and campaign support.
- Organize roundtables, regional events, and community forums.
- Mentor technical champions within partner orgs and elevate them through enablement tracks.
Qualifications & Experience
- An ideal candidate for this role would bring the following background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- A minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, of which a minimum of 5 years of experience in a partner focused role.
- Proven track record delivering technical demos, workshops, and tailored solution proposals.
- Strong technical acumen with the ability to explain complex concepts to both technical and business audiences.
- Excellent communication, storytelling, and interpersonal skills.
- Experience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction.
- Willingness to travel up to 75% depending on business and partner needs, including out of country or overseas travel.
Skills & Proficiency Requirements
- To thrive in this role, a DevRev Partner Solutions Engineer should have the following capabilities:
Soft Skills & Consultative Capabilities
- Consultative mindset; skilled at mapping business problems to technical solutions.
- Clear communicator with confidence presenting to technical and executive stakeholders.
- Strong partner enablement and mentoring capabilities.
- Cross-functional collaborator; works well with GTM, Product, and Customer Engineering.
- Relationship builder across C-level, solution architect, and SE personas.
Ecosystem & Platform Experience
- Familiarity with:
- DevOps & Agile: Jira, GitHub, GitLab, Jenkins
- CRM & CX: Salesforce, Zendesk, Intercom, ServiceNow, HubSpot
- Incident Management: Datadog, PagerDuty, Sentry
- Collaboration Tools: Slack, Notion, Confluence
- DevOps & Agile: Jira, GitHub, GitLab, Jenkins
- CRM & CX: Salesforce, Zendesk, Intercom, ServiceNow, HubSpot
- Incident Management: Datadog, PagerDuty, Sentry
- Collaboration Tools: Slack, Notion, Confluence
Technical Hands-On Proficiency
- Proficient in: Python, JavaScript/TypeScript, Bash
- Experienced in using: REST APIs, webhooks, OpenAPI/Swagger
- Skilled with CLI tools, Git, JSON/YAML, log parsing, and basic SQL.
- Tools: Postman, Beeceptor, Docker, VS Code, GitHub.
- Exposure to low-code platforms and workflow builders.
- Frontend familiarity (React, Tailwind, Flask, HTML/CSS).
Modern Script Development & AI Tooling
- Able to rapidly prototype using:
- Cursor, Claude Code, MCP
- Comfortable with prompt design and LLM-based workflows.
- Experience with GenAI use cases like:
- Conversational AI
- Ticket deflection & triage
- AI assistants & agents
- Cursor, Claude Code, MCP
- Conversational AI
- Ticket deflection & triage
- AI assistants & agents
Cloud, Infrastructure & DevOps Familiarity
- Working knowledge of:
- Cloud platforms: AWS, GCP, Azure
- App architecture: middleware, APIs, frontend/backend layers
- Containerization: Docker, Kubernetes
- CI/CD: GitHub Actions, CircleCI, GitLab
- Networking basics: HTTP, DNS, auth, proxies
- Cloud platforms: AWS, GCP, Azure
- App architecture: middleware, APIs, frontend/backend layers
- Containerization: Docker, Kubernetes
- CI/CD: GitHub Actions, CircleCI, GitLab
- Networking basics: HTTP, DNS, auth, proxies
Application & Solution Development
- Experience modeling AI-driven workflows and SaaS use cases.
- Able to design solutions around:
- Incident resolution loops
- Product feedback cycles
- End-to-end service operations
- Co-creates embedded offerings with partners leveraging DevRev’s building blocks.
- Incident resolution loops
- Product feedback cycles
- End-to-end service operations
Culture
- The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
- That is DevRev!
