Overview
- We are seeking a Technical Scrum Master & Program Manager to support delivery for a large-scale enterprise platform supporting multiple product teams. This consulting role blends hands-on Scrum leadership with program delivery tracking and sprint analytics to create strong transparency across product, engineering, testing, and operations teams.
- You will help design and run a lightweight, effective agile process that captures work, drives accountability, and surfaces delivery timelines while keeping process overhead low and teams focused on execution.
- This platform supports a large developer ecosystem, and this role ensures inbound requests are captured, prioritized, delivered, and documented as part of a complete delivery lifecycle.
Agile Delivery & Scrum Execution
- Capture and triage inbound work in JIRA
- Translate priorities into actionable sprint plans
- Lead stand-ups focused on removing blockers
- Ensure teams execute work through properly defined tickets
- Track sprint throughput and delivery trends
- Surface and resolve delivery impediments quickly
- Promote automation and efficient ways of working
- Capture and triage inbound work in JIRA
- Translate priorities into actionable sprint plans
- Lead stand-ups focused on removing blockers
- Ensure teams execute work through properly defined tickets
- Track sprint throughput and delivery trends
- Surface and resolve delivery impediments quickly
- Promote automation and efficient ways of working
JIRA Process & Workflow Design
- Maintain scalable JIRA structures and releasable Epics
- Ensure Epics include complete delivery scope
- Build filters and dashboards to highlight delivery priorities
- Implement JIRA automation to streamline workflows
- Enable visibility into technical debt and delivery gaps
- Maintain scalable JIRA structures and releasable Epics
- Ensure Epics include complete delivery scope
- Build filters and dashboards to highlight delivery priorities
- Implement JIRA automation to streamline workflows
- Enable visibility into technical debt and delivery gaps
Program Delivery & Transparency
- Provide delivery timeline visibility across design, development, testing, and release
- Maintain clear reporting of features, milestones, and status
- Align sprint execution with product roadmaps
- Ensure documentation is delivered alongside features
- Provide delivery timeline visibility across design, development, testing, and release
- Maintain clear reporting of features, milestones, and status
- Align sprint execution with product roadmaps
- Ensure documentation is delivered alongside features
Delivery Insights & Optimization
- Build dashboards to monitor delivery health and trends
- Ensure sustainable workload distribution
- Provide visibility from concept through release
- Build dashboards to monitor delivery health and trends
- Ensure sustainable workload distribution
- Provide visibility from concept through release
Required Qualifications
- 2+ years in Scrum Master, agile delivery, or program management roles
- Experience supporting technical software teams
- Strong JIRA expertise including workflows, automation, and reporting
- Ability to translate prioritization discussions into execution plans
- Experience balancing competing delivery priorities
- Strong analytical and process optimization mindset
- 2+ years in Scrum Master, agile delivery, or program management roles
- Experience supporting technical software teams
- Strong JIRA expertise including workflows, automation, and reporting
- Ability to translate prioritization discussions into execution plans
- Experience balancing competing delivery priorities
- Strong analytical and process optimization mindset
Preferred Qualifications
- Experience in enterprise software or regulated environments
- Familiarity with AI or platform-based product ecosystems
- Experience with delivery metrics and sprint analytics
- Knowledge of software release and deployment cycles
- Experience in enterprise software or regulated environments
- Familiarity with AI or platform-based product ecosystems
- Experience with delivery metrics and sprint analytics
- Knowledge of software release and deployment cycles
- Scrum or project certifications are helpful but not required.
What Success Looks Like
- Teams consistently meet achievable delivery timelines
- Delivery processes remain lightweight and efficient
- Documentation ships with features
- Technical debt and delivery risks are visible
- Other teams adopt delivery practices as best-in-class
- Teams consistently meet achievable delivery timelines
- Delivery processes remain lightweight and efficient
- Documentation ships with features
- Technical debt and delivery risks are visible
- Other teams adopt delivery practices as best-in-class
