Jr. Collections Specialist
India (Remote)Full-TimeMid-levelOther
Skills
Description of the role
- As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue.
On a day-to-day basis, this means
- Following up with customers on open and overdue invoices
- Handle case escalations and complex invoices
- Coordinating with Universities, Student organizations, and companies on invoice payments
- Tracking and reporting on overall collections metrics
- Applying check and Venmo payments to invoices
- Taking card payments over the phone
- Applying discounts and refunds to invoices
- The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value
Requirements
- 1+ years of experience in the Finance/Collections/Accounts Receivable field
- Excellent communication skills and proficiency in English are a must
- Customer centric
- Good problem-solving skills
Personal Attributes
- Proactive: You believe it’s always on you to make sure anything you do is a success.
- In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone.
- Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.
- Open to change: You’re inspired by the endless ways in which everything we do can always be improved.
- Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.
- Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds.
CTC: between $400 to $550 base monthly salary (depending on experience)
- At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
