Head of Human Resources (Americas)

About Glean

• Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
• Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
• Lead performance management, total rewards, compliance, employee relations and engagement, and professional development for all of Glean’s operations across the United States, Canada, and LATAM.
• Build and manage a team of exceptional HRBPs and People Operations professionals.
• Drive the development and implementation of HR strategies, policies, and programs that support the organization's goals and foster a positive and inclusive work environment.
• Partner with senior leadership to drive organizational effectiveness and maintain a culture of high performance.
• Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, performance improvement, and disciplinary actions.
• Ensure compliance with employment laws and regulations.
• Benchmark and innovate processes that advance Glean’s culture and ensure a conductive work environment for peak employee performance and productivity.
• Actively coach leaders to embody organizational values and foster accountability, encouraging them to lead collaboratively across teams
• Exhibit exemplary leadership skills, acting as a leader of leaders, and fostering a culture of accountability, transparency, and high performance.
• Enable strong collaboration and communication between all employees, regardless of physical location, through the effective use of space and technologies.
• 10+ years of hands-on experience in the human resources field
• 5+ years of leadership experience in the human resources field
• Bachelor's Degree in Human Resource, Business, or related field
• Proven experience leading a People/HR team or function, with an established track record of delivering results.
• Ability to collaborate/influence C-suite as trusted advisor.
• Solid understanding of CA and US employment laws.
• The ability to be a strategic leader while remaining hands-on for the day to day implementation work.
• Deep and broad knowledge of People/HR processes such as workforce planning, performance management, talent reviews, and change management.
• Demonstrated success in fast paced, innovative technology organizations.
• Proven successful interpersonal skills, coaching and listening skills, and the ability to communicate within all levels of the organization.
• Excellent collaboration, problem solving, and organizational skills.