Essential Job Duties & Responsibilities:
- Contribute to and drive the roadmap for VPP operational automation and platform capabilities
- Identify and automate manual workflows tied to enrollments, dispatch planning, real-time monitoring, and post-event reporting
- Coordinate and execute day-of operations for VPP events across ISO/RTO markets (e.g., CAISO, ISO-NE, ERCOT, PJM)
- Monitor real-time performance during events and escalate operational issues or anomalies
- Build tooling to help our operations run events more efficiently, at greater scale, and effectiveness
- Track and improve key KPIs like dispatch success rate, participation, DER utilization, operational turnaround time, and reporting efficiency
Required Skills, Knowledge & Abilities:
- 3–5 years of product management experience, ideally in energy, grid operations, DER aggregation, SaaS platforms, or other data-rich environments
- Technical understanding of distributed energy systems, including inverters, battery storage, and smart thermostats
- Hands-on experience with VPP operations, demand response, and DER technologies like solar, battery storage, electric vehicles, and load controls
- Familiarity with energy markets, including wholesale and ancillary services, and exposure to policy, compliance, or standards development
- Strong systems thinker and workflow optimizer, skilled at mapping complex processes and simplifying them through automation and smart tooling
- Experience managing operational workflows, building standard operating procedures (SOPs), and developing internal tools or dashboards to support scale
- Excellent communicator and collaborator, equally comfortable with engineers, analysts, operators, and cross-functional partners
- Working knowledge of ISO/RTO rules, telemetry requirements, and participation models for DERs and VPPs
- Degree in engineering, energy systems, or a technical field, or equivalent practical experience
