Responsibilities
- You will work with customers and stakeholders to define a roadmap, problems and requirements, and backlog, then manage them through the product development process from discovery to general availability.
- You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
- You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated.
- You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
- You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
- You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.
Required Qualifications
- You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum / Kanban environment.
- You have experience working on complex user scenarios, with multiple personas interacting through the tool.
- You have experience understanding intricate systems, and partnering with Design to deliver simple, yet powerful, user experiences.
- You are incredibly detail oriented, and enjoy polishing the experience of your customers.
- You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there.
- You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives.
- You can communicate and articulate the strategy and roadmap to execs, team members and customers.
- You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products.
- This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
- You are able to comfortably handle many concurrent projects and to do's, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage and you will be comfortable with the level of ambiguity and workload that entails.
- You are a strong communicator and can lead teams through difficult decisions.
- You have strong data skills in quantitative analytics and qualitative user research.
- You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to.
