Customer Growth Lead, Americas
United StatesFull-TimeLeadCustomer Acquisition
You'll Be Empowered To 🎮:
- Work directly with studio partners to diagnose growth challenges, design activation plans, and unlock measurable outcomes
- Bring cross-functional teams together to operationalise activation strategies and accelerate partner time to value
- Turn successful activation patterns into repeatable playbooks and scalable growth programs for future customers
- Identify upsell and expansion opportunities by analysing performance trends and customer behaviour
- Collaborate with Product and Delivery to continually refine how studios adopt and scale Immutable’s growth products
- Act as the strategic point of escalation for high-value partners and ensure delivery meets commercial expectations
We'd Love You To Bring 🤝:
- Experience driving commercial outcomes for customers in a high-growth, fast-moving environment
- 2+ years in top-tier strategy consulting with a proven track record of solving complex commercial or go-to-market challenges
- A strong problem-solving toolkit with the ability to quickly define a challenge, design the model, and turn the answer into an executable plan
- Hands-on experience activating or scaling go-to-market initiatives within a tech or gaming context
- Strong communication and influencing skills, with the ability to translate complex ideas into compelling narratives for internal and external stakeholders
- Bias for action, with comfort working in ambiguity, and shifting priorities without losing momentum
- High learning velocity and curiosity for gaming and web3, with motivation to apply strategic thinking to emerging growth models
- A proactive, energetic style suited to autonomous, high-impact roles where results matter more than theatrics
Bonus Points For ✅:
- Crypto native or prior exposure to web3, gaming, or digital assets
- Experience in growth, performance marketing, or product experimentation
- Experience building and scaling growth frameworks or playbooks in high-growth teams
- Exposure to cross-market initiatives across Asia or other global regions
