Intern - Customer Support
Gdańsk, Pomeranian Voivodeship, PolandFull-TimeInternSupport / Customer Success
Intro
- Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.
What will you be doing?
- Responding to email inquiries regarding payment confirmations, installments, and loan balances.
- Preparing and sending loan agreements and repayment schedules to our customers.
- Compiling essential documentation for debt collection and internal administrative processes.
- Posting customer payments on loan accounts and ensuring our records are up to date.
- Managing outgoing postal correspondence and preparing documents for delivery.
Ideally, you have
- An eagerness to learn and a proactive approach to operational tasks.
- A deep understanding that accuracy is everything in the banking sector.
- The ability to write clear, professional emails to our customers.
- Strong prioritization skills and a high level of accountability for your responsibilities.
- A general interest in banking products and services.
Our offer to you
- An opportunity to learn from a diverse group of people who excel at what they do.
- We offer a 3-month internship with a flexible start date in either June or July.
- A personal mentor — an experienced professional you can always reach out to.
- Opportunities to expand your professional network and take part in events for our interns.
- This is an excellent opportunity to gain real-world experience, work on impactful initiatives, and grow professionally. Ready to kick-start your career? Apply now!
- When submitting your application, please ensure your CV is in English
