Hardware Operations Program Manager

San Jose, CAFull-TimeManagerProduct / Project

Skills

You will be redirected to the company career page

What We Value:

  • Impact: You will own significant responsibility and have total ownership over your work. We stay lean and efficient, so your work directly impacts the product we ship every day.
  • Simplicity: Complexity is a waste of time here—we take pride in building things that just work.
  • Hard Work: Forget the glamorous research papers. We prioritize the hard work it takes to achieve real-world clarity and accuracy. You will innovate relentlessly to push the boundaries of what’s possible in visual automation.
  • Humility: No task is beneath you. Whether it's high-level architecture or grunt work to fix a bug, we check our egos at the door and get real work done.
  • Ruthless Prioritization: If everything is on fire, nothing is. You will be expected to prioritize ruthlessly, cutting through distractions to focus on the most impactful product improvements.
  • Customer Innovation: We are customer-centric, not customer-pleasing. You won’t bend to every client demand; you will let innovation drive the product forward to solve the real problems our users face.
  • Efficiency: Meetings suck. We keep them short and only use them for alignment, giving you your time back to focus on real work.

You Will Be

  • Owning mass production, quality assurance (QA) and contract manufacturing (CM) management
  • Leading contract manufacturers through ramp and mass production
  • Driving build readiness, production schedules, and on-time delivery
  • Managing yield, capacity planning, and factory performance
  • Creating and implementing scalable QA processes and quality criteria
  • Defining inspection standards, acceptance criteria, and production controls
  • Owning yield improvement and root cause analysis
  • Driving corrective/preventive actions (CAPA)
  • Establishing quality metrics that support growth and reliability
  • Aligning manufacturing strategy with product requirements and business goals
  • Providing clear, no-surprise updates to leadership
  • Acting as the escalation point for production and quality issues

Minimum Qualifications

  • Bachelor’s degree in Engineering, Operations, Supply Chain, or related field
  • 5+ years of experience in hardware operations, manufacturing, QA, or program management
  • Professional fluency in Mandarin Chinese (written and spoken) is required. You must be able to communicate technical specifications and negotiate timelines directly with factory floor leads and overseas suppliers without a translator
  • Ability to travel (domestic and international) up to 25% to visit manufacturing sites and vendors
  • Proven experience releasing products into mass production
  • Strong experience managing contract manufacturers
  • Deep understanding of NPI, ramp, and manufacturing processes
  • Experience building or improving QA systems
  • Comfortable working in a fast-paced startup environment

Preferred Qualifications

  • Consumer electronics or hardware startup experience
  • Familiarity with NPI processes and manufacturing ramp
  • Experience working closely with Asia-based supply chains
  • Proven ability to use AI tools to design and implement automation systems that eliminate manual work, streamline operations, and increase manufacturing and quality execution efficiency

What We Offer

  • An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
  • Excellent health, dental and vision insurance for you and your dependents
  • 401k plan
  • Flexible PTO policy
  • Catered lunch in office with fully stocked snacks and beverages
  • Pet insurance for your fur babies
  • Voluntary life insurance plan
  • Competitive salary and options in a small, rapidly scaling company

Job Summary

CompanyMashgin
LocationSan Jose, CA
TypeFull-Time
LevelManager
DomainProduct / Project