What We Value:
- Impact: You will own significant responsibility and have total ownership over your work. We stay lean and efficient, so your work directly impacts the product we ship every day.
- Simplicity: Complexity is a waste of time here—we take pride in building things that just work.
- Hard Work: Forget the glamorous research papers. We prioritize the hard work it takes to achieve real-world clarity and accuracy. You will innovate relentlessly to push the boundaries of what’s possible in visual automation.
- Humility: No task is beneath you. Whether it's high-level architecture or grunt work to fix a bug, we check our egos at the door and get real work done.
- Ruthless Prioritization: If everything is on fire, nothing is. You will be expected to prioritize ruthlessly, cutting through distractions to focus on the most impactful product improvements.
- Customer Innovation: We are customer-centric, not customer-pleasing. You won’t bend to every client demand; you will let innovation drive the product forward to solve the real problems our users face.
- Efficiency: Meetings suck. We keep them short and only use them for alignment, giving you your time back to focus on real work.
Strategic Account Management
- Develop and execute comprehensive account strategies aligned with Mashgin's corporate objectives across major convenience retailers nationwide
- Coordinate regional business strategies ensuring consistency while adapting to local market dynamics and regulatory requirements
- Lead annual business planning and budget processes for assigned accounts across all geographic regions
- Build and maintain executive-level relationships at customer headquarters and regional business unit levels
- Conduct quarterly business reviews with regional stakeholders to assess performance, identify opportunities, and align strategic priorities across markets
Revenue Growth & Multi-Market Expansion
- Drive distribution and adoption of Mashgin solutions across new and existing customers
- Negotiate regional pricing strategies and promotional programs that optimize profitability while meeting diverse market requirements
- Identify opportunities to scale deployments across additional store locations and regions
- Monitor competitive landscape and regional market trends to inform strategic recommendations for each business unit
- Coordinate product rollouts and market entry strategies across multiple geographic regions
Cross-Functional Team Player
- Coordinate efforts across sales, marketing, operations, finance, and support teams to deliver integrated customer solutions
- Ensure seamless execution of deployments, marketing campaigns, and product launches
- Collaborate with marketing and operations teams to leverage consumer and market data for strategic decision-making
- Lead problem resolution and escalation management across all business functions
- Act as the voice of the customer to influence product and go-to-market strategy
Retail Execution Excellence
- Ensure optimal product placement and merchandising standards compliance
- Secure incremental display opportunities and point-of-sale marketing placements across diverse market environments
- Monitor and improve key performance metrics including distribution, pricing, and promotional effectiveness
- Coordinate planogram compliance and execution standards across varying retail environments and cultural markets
Minimum Qualifications
- Minimum 8+ years of progressive sales and key account management experience
- Proven track record managing national retail chains in grocery and convenience store channels
- Demonstrated success in growing revenue and market share with major accounts
- Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools
- Experience with SAP/BI systems and Customer Portfolio Management platforms
- Comfort with CRM systems and sales reporting tools like Hubspot
- Self-motivated with ability to work independently across multiple time zones and manage complex, multi-regional priorities
- Willingness to travel 50-60% of the time
What We Offer
- An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Catered lunch in office with fully stocked snacks and beverages
- Pet insurance for your fur babies
- Voluntary life insurance plan
- Competitive salary and options in a small, rapidly scaling company
