Responsibilities
- Leadership & Team Management
- Build, lead, and mentor a regional BDR / Inside Sales team based in Singapore, with coverage across Asia-Pacific and global markets.
- Define team structure, roles, hiring plans, onboarding, and career progression frameworks.
- Establish a high-performance culture focused on accountability, coaching, skill development, and results.
- Partner closely with HR and Sales Enablement to drive continuous learning and talent retention.
- Sales Strategy & Execution
- Own the top-of-funnel and inside sales strategy, aligning with overall revenue and growth objectives.
- Design and execute inbound and outbound prospecting strategies across target segments (SME, mid-market, enterprise).
- Drive consistent pipeline generation, qualification standards, and handoff processes to Field Sales / Account Executives.
- Oversee inside-led sales motions for select segments, products, or geographies.
- Process, Metrics & Performance Management
- Define and track KPIs including pipeline creation, conversion rates, win rates, deal velocity, ACV, and quota attainment.
- Implement best-in-class sales processes, cadences, and qualification methodologies (e.g., MEDDICC, BANT).
- Forecast pipeline performance and report results to senior leadership.
- Continuously optimize workflows to improve efficiency and effectiveness.
- Cross-Functional Collaboration
- Partner with Marketing to align on ICPs, lead generation, campaign execution, and lead quality.
- Collaborate with Product, Compliance, and Operations teams to ensure accurate messaging around cross-border payments, FX, regulations, and use cases.
- Provide market and customer feedback to influence product roadmap and go-to-market strategies.
- Technology & Enablement
- Own the BDR / Inside Sales tech stack, including CRM (e.g., Salesforce), sales engagement tools, and analytics platforms.
- Ensure data accuracy, reporting discipline, and effective use of automation and AI where applicable.
- Drive sales enablement initiatives including playbooks, scripts, objection handling, and competitive positioning.
Requirements
- 10+ years of experience in sales, business development, or revenue roles, with at least 5 years in a leadership capacity.
- Proven experience building and scaling BDR or Inside Sales teams in fintech, payments, SaaS, or financial services.
- Strong understanding of cross-border payments, FX, treasury, or related financial products (preferred).
- Experience selling into international markets, ideally across Asia-Pacific.
- Demonstrated ability to manage metrics-driven teams and deliver predictable pipeline and revenue.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strategic thinker with strong execution discipline
- Inspirational leader and hands-on coach
- Deep understanding of modern sales development and inside sales best practices
- Strong analytical and forecasting capabilities
- Excellent communication, presentation, and negotiation skills
- Comfortable operating in a fast-paced, high-growth environment
