Incident Management Engineer
London, United KingdomFull-TimeMid-levelSoftware Engineering
Core Responsibilities
- Develop a deep understanding of Palantir’s product and delivery ecosystem.
- Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers.
- Diagnose, resolve, and prevent issues encountered in the field.
- Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation.
- Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.
What We Value
- Excellent problem solving skills.
- Comfort working in a fast paced environment.
- Ability to work both independently and make decisions under minimal direction, as well as collaborate as part of a team.
- Experience with scripting, automation, or data analysis a plus.
What We Require
- Background in Computer Science, Engineering, Information Systems, or other technical field.
- Willingness and interest to travel to other Palantir locations as needed.
