Responsibilities
- Strengthen field execution and selling systems across the sales organization, including Zoho adoption, itinerary planning, visit prioritization, in-store diagnosis, and post-call follow-through.
- Design and operationalize the Hero Merchant program by identifying, acquiring, and scaling the highest-value merchants, with a goal of establishing 2 Hero Merchants per city producing ≥150 originations per month.
- Build and accelerate the merchant network expansion engine by supporting geographic expansion planning, merchant acquisition funnel execution, and field capacity deployment to ensure rapid, predictable growth in active merchants.
- Lead cross-functional growth initiatives with Marketing, Sales Enablement, Promoter Operations, Merchant Operations, and Key Account teams to improve the drivers of average originations per store.
- Analyze merchant- and city-level performance to identify bottlenecks and launch targeted programs that unlock productivity and conversion uplift.
- Build scalable playbooks, operating cadences, and SOPs that enable repeatable execution and sustainable growth across regions.
- Coordinate across internal stakeholders to ensure priority growth initiatives move from strategy to field adoption with measurable impact.
- Champion continuous improvement in merchant productivity, sales discipline, and execution rigor across the national retail network.
Requirements
- Bachelor’s degree in Business, Engineering, Economics, Marketing, or similar.
- 5+ years of experience in sales strategy, revenue programs, BizOps, growth, or field execution roles, ideally in high-growth environments such as fintech, retail tech, management consulting, or startups.
- Strong analytical skills and comfort operating through KPIs, funnels, and CRM systems.
- Proven ability to lead cross-functional initiatives and deliver complex projects end-to-end.
- Structured problem solver with the ability to diagnose execution bottlenecks and build repeatable solutions.
- Strong communication and stakeholder management skills across field and central teams.
- Self-driven, results-oriented, and energized by dynamic, high-change environments.
- Comfortable engaging directly with frontline merchants and sales execution realities.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
