AI Learning Content Producer

Seattle, Washington, United StatesFull-TimeMid-levelAI / Data Science

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You value pace over perfection — and believe high-velocity iteration beats long-form, over-produced perfection.
You see customer learning as fast, iterative, story-driven content — closer to product marketing and creator craft than traditional corporate instructional design.
You can turn raw inputs into crisp, structured, easy-to-consume learning quickly.
You are fluent in applying AI tools to accelerate research → draft → refine → ship.
You focus on delivering impactful learning experiences through rapid, agile processes.

Help define the next generation of Experience Management learning formats
Build reusable patterns and frameworks that increase velocity of future learning creation
Work across product, CS, customer marketing, community, and Labs to support scaled maturity
You collaborate effectively across teams, leveraging diverse perspectives to create impactful learning experiences

Rapidly produce micro-learning modules, mini-courses, templates, and short-form learning bursts
Use AI to accelerate transcript → module conversion, structured outlines, visual assets, and scenario / example generation
Support publishing and discoverability across LMS, product surfaces, and community
Support certification content updates (as needed) using AI to generate question variations
Ship 4–8 new learning modules per month using AI-first workflows

2–5 years experience in instructional design, content creation, customer education, enablement, or similar role in SaaS environments
Very strong writing and simplification skills
Demonstrated experience operating AI tools daily to multiply your output — not just experimentation or awareness
High-velocity mindset — able to move from idea → module in days, not weeks
Experience with publishing into LMS environments like Skilljar preferred

We’re a nimble, cross-functional group empowered to set bold goals and move quickly to achieve them together.
Collaboration and iteration drive our success — complex challenges are tackled by sharing ideas openly and continuously refining solutions.
We embrace strategic risks and encourage experimentation, knowing that innovation thrives when we push boundaries.
Growth opportunities come naturally; this team values curiosity, learning, and helping each other succeed at every stage.
Our mission centers on bringing humanity, connection, and empathy back to business, creating meaningful impact for customers worldwide.

A hybrid work model that balances purposeful in-office collaboration with flexible remote work for better work-life integration.
Access to thoughtfully designed office environments optimized to inspire innovation and teamwork.
Opportunities to build new learning channels and expand your influence across the Experience Management ecosystem.
Competitive compensation combined with professional development and career growth support tailored to your journey.
An inclusive, supportive culture that values diverse perspectives and fosters belonging across all team members.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.