Job Responsibilities:
- Lead the design and implementation of Petco’s enterprise MDM strategy across Customer, Pet, Product, and related domains
- Define golden record architecture, match/merge logic, survivorship rules, and identity resolution frameworks
- Establish enterprise data governance, attribute-level source-of-authority and stewardship processes
- Ensure consistent, trusted master data across POS, eCommerce, Mobile, CRM, Loyalty and Analytics platforms
- Design scalable real-time and batch integration patterns (APIs, event-driven architecture)
- Partner with Engineering, Product, Retail Systems, and Analytics leaders to enable omnichannel experiences and Customer/Pet 360 initiatives
Basic Qualifications:
- 15+ years of experience in Data Architecture, MDM, or Enterprise Data Platforms
- Proven experience leading end-to-end MDM implementations across multiple domains
- Strong expertise in identity resolution, match/merge strategies, and survivorship logic
- Experience establishing enterprise data governance and stewardship frameworks
- Hands-on experience with Reltio preferred (or Informatica, IBM, SAP MDG, etc.)
- Strong understanding of real-time integration patterns (APIs, streaming, pub/sub)
- Ability to influence senior stakeholders and drive cross-functional alignment
Preferred Qualifications:
- Experience in retail, omnichannel commerce, or consumer technology
- Experience designing Customer 360 or Product Master models
- Familiarity with modern cloud data platforms (GCP, BigQuery, Snowflake)
- Experience supporting personalization, loyalty, or analytics use cases
