Sr. Channel Account Manager (Voice Compliance & SaaS Solutions)
JohannesburgFull-TimeManagerAccounts / Finance
How will you contribute?
- Develop and execute strategic growth plans with regional SI, VAR, MSP, and telco partners to achieve partner-sourced revenue targets.
- Identify and activate new channel partners in target verticals (e.g., financial services, healthcare, telco) aligned to CallCabinet’s compliance recording portfolio.
- Lead partner onboarding and enablement with a focus on training partners to position voice compliance solutions, co-selling engagements, and marketing activation.
- Collaborate cross-functionally with sales, marketing, technical pre-sales, and support teams to ensure partner success across the full customer lifecycle.
- Drive partner pipeline growth through joint business planning, campaigns, and opportunity acceleration.
- Track KPIs, pipeline, and forecast partner-sourced revenue; deliver insightful QBRs and growth plans.
- Navigate channel conflict and complex deals involving multi-country or multi-partner dynamics.
- Serve as a trusted advisor and channel champion within CallCabinet, providing feedback to product and marketing teams on partner needs and trends.
What will you bring?
- 7+ years of experience in channel sales or partner management within the SaaS, UC, compliance, or enterprise software space.
- Strong track record of exceeding revenue targets through partners in regulated or B2B enterprise environments.
- Familiarity with voice compliance, call recording, archiving, or cloud communications ecosystems.
- In-depth understanding of channel dynamics in Southern Africa, including telcos, ISPs, and MSPs.
- Strategic mindset combined with a hands-on approach; able to lead initiatives from planning to execution.
- Excellent communication, partner engagement, and negotiation skills.
- Experience working with Salesforce, PRM platforms, and CRM/reporting tools.
- Willingness to travel regionally (~20–30%).
- Bonus: Experience working with vendors like Microsoft Teams, Zoom, Avaya, or Cisco, or partnerships with telco resellers.
