Who we are
- Shape a brighter financial future with us.
- Together with our members, we’re changing the way people think about and interact with personal finance.
The Job
- As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence, and collaborate with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation.
- In addition, you'll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs.
- Strong craft is a must — with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions.
- SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you.
Responsibilities
- Use a design thinking process toward establishing and executing vision for the team initiatives.
- Develop user-centered design solutions based on research, member insights, and industry best practices.
- Challenge the status quo, push innovation, and inspire people toward a unified outcome.
- Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build.
- Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward.
- Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience.
- Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders.
- Collaborate with our design systems teams to leverage and improve templates and components.
- Prototype user experiences to investigate with stakeholders and end-users and to drive internal alignment.
- Contribute toward growing and scaling design best practices across the broader company and within the Design org.
- Help mentor more junior designers on the team.
Qualifications
- 7+ yrs experience working in product design/UX roles.
- Experience collaborating with cross-functional partners to define product strategy.
- A strong understanding of when and how to use metrics to inform design and measure success.
- Experience in using design thinking tools like design sprints to bring together stakeholders and align points of view based on business and user needs.
- Strong expertise in standard design tools (i.e., Figma, Adobe Creative Suite).
- Expertise in mobile and web UX best practices across iOS, Android, and responsive web.
- Strong collaboration skills across cross-functional teams including Research, Product Management, Engineering, and Marketing.
- Ability to translate user research, user needs, and product data to make informed design solutions.
- Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business and technology drivers.
- Experience setting and managing design priorities through planning and execution.
- Passion for team building and development of the broader design team culture.
Even better
- Experience working on personal finance.
- A passion for turning complexity into usable, beautiful experiences.
- Experience working with remote teams and stakeholders.
- Experience working on products in both B2B and B2C companies.
