What You'll Do
- Participate in projects at life sciences companies designing and deploying Quality systems
- Support Functional Analysts in workshops and be part of customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training)
- Quality/Content management solution design, prototyping, configuration, and documentation
- Solution and configuration of Veeva Vault Quality Suite per customer requirements, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications
- Leveraging enablement of out-of-the-box or best practices configuration approach to solution strategy
- Assessing the impact of change on the current configuration and working with key stakeholders to make informed decisions in a timely manner
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from the beginning to the end of the engagement life cycle
Requirements
- 4+ years of experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
- Bachelor's Degree in Life science, computer science, or related degree
- Solid analytical and great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
- Ability to act with speed to understand business requirements and willingness to "roll up your sleeves" to design and implement a solution
- Exposure to life sciences compliance and computer systems validation requirements
Nice to Have
- Understanding of global quality requirements, compliance considerations, and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
- Proven track record leading high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
- Direct experience with systems, such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc
- FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
- SaaS/Cloud experience
- Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech industry, and/or equivalent
Perks & Benefits
- Flexible PTO
- Health & wellness programs
