What You'll Do
- Work closely with cross-functional team members and customers to understand RTSM requirements
- Configure the RTSM based on customer requirements
- Lead design review meetings with customers
- Provide RTSM expertise and guidance in the RTSM design
- Manage and configure data integration solutions
- Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects
Requirements
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software, including MS Office and Text Editing software
- Excellent attention to detail
Nice to Have
- 1+ years of RTSM/IRT experience
- 1+ years in the Life Sciences industry
- Experience with Veeva Vault
