What You'll Do
- Lead the charge in scoping integrations required by sites, ensuring alignment with customer goals and sales expectations
- Establish relationships with other software vendors and work with them to establish new connections and integration points
- Design integrations with vendors that we haven’t worked with before, using existing building blocks
- Understand customer workflows, goals, and systems, and build strong relationships with customer counterparts
- Support sites in implementing critical integrations, from collecting requirements to technical implementation and post-live support
- Provide valuable feedback
Requirements
- 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
- Based in United States in Eastern or Central Time Zone is preferred
- Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
- Typical travel is 10%, but can be up to 20%
Nice to Have
- Experience with large-scale healthcare IT deployments and standard integration patterns
- Experience leading or establishing plans for data validation, mapping, and testing efforts
- Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
- Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
- Experience developing reusable integrations with multiple vendors and developing model implementation plans
- SaaS/cloud experience in the management of site CTMS or eISF systems
- Clinical research experience at a site
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
