Consultant - Veeva Align
United Kingdom - LondonFull-TimeMid-levelOther
What You'll Do
- Design and deliver Veeva Align solutions covering territory design, roster management, targeting, and cycle planning in alignment with customer commercial models and Vault CRM
- Own delivery workstreams on Align implementation and migration projects, from requirements gathering to configuration, validation, and deployment
- Collaborate with business and technical stakeholders in Commercial Operations, IT, and Field Teams to capture requirements and translate them into scalable configuration and data workflows
- Create clear functional documentation including configuration specifications, business rules, test plans, and materials used in workshops and validation cycles
- Provide functional expertise and guidance to customers on Align best practices, system behavior, and its interaction with Vault CRM
- Support change management activities such as user enablement, training preparation, and process alignment during project rollout
- Build and maintain trusted relationships with customer stakeholders through clear communication, structured work, and high delivery standards
- Contribute to internal initiatives that strengthen delivery quality, including improvements to templates, knowledge articles, and team enablement materials
- Support team collaboration by contributing to discussions, sharing lessons learned, and helping maintain consistent delivery standards
Requirements
- 3+ years of experience in Life Sciences commercial or CRM consulting with exposure to field force planning, territory management, cycle planning, segmentation, targeting, or sales operations
- Experience working with CRM platforms such as Veeva and Vault CRM, Salesforce, or IQVIA OCE Optimizer
- Strong analytical skills with the ability to translate business rules into clear configuration logic and test data flows end to end
- Ability to work directly with customer stakeholders and facilitate discussions with Commercial Operations and IT teams
- Excellent written and verbal communication in English. An additional European language such as French, German, or Spanish is a plus
- Strong organizational skills and ability to work independently in a remote, multi-project environment
- Eligible to work in the EU or UK and willing to travel occasionally for workshops or onsite activities
Nice to Have
- Experience with Alteryx, Power BI, or advanced Excel models used for commercial planning or territory analysis
- Exposure to Veeva Vault CRM and understanding of how Align integrates with Vault CRM
- Experience in pharmaceutical, biotech, consumer health, or medical device organizations
- Familiarity with commercial planning processes such as roster management, segmentation, targeting, or cycle plan execution
Perks & Benefits
- Global benefits and country dependent benefits
