What You'll Do
- Implementation of a content management platform for life sciences
- Leading business process discovery and application design workshops
- Translating complex client process requirements into a workable solution design
- Overseeing the solution build, test, and deployment
- Creating process documentation and project deliverables
- Planning and establishing post-go-live activities, including ongoing support
- Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers’ software ecosystems
Requirements
- 5+ years’ experience with consulting, project management, account management, or equivalent experience
- Direct experience using digital content management systems
- Experience working with life science customers (pharma, medical device, consumer health, etc.)
- Ability to quickly understand customer requirements and create corresponding solution designs
- Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery
- Proven ability to work independently in a dynamic, fast-paced, and distributed environment
- Ability to travel as required
- Bachelor’s degree or above
- Fluency in English
- Candidate must be based in Europe and have the legal right to work
Nice to Have
- Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc
- Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc
- Experience working with a CRM tool such as Veeva CRM, SalesForce
- An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
- Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
- Project management certification (e.g,. PRINCE2, PMP)
- Experience with product pre-sales, solution consulting, or engagement management
- Fluency in Italian, French, or German
- SaaS/Cloud experience
