Country Lead - HCP Consent (Singapore & Malaysia)
Singapore - SingaporeFull-TimeLeadOther
Skills
What You'll Do
- Team Leadership & Management
- Lead and manage a team of field representatives responsible for collecting HCP consent
- Monitor and drive team performance to ensure KPIs and targets are consistently achieved
- Assign territories and individual targets to reps based on strategic planning
- Recruitment & Development
- Recruit high-quality field representatives and maintain optimal team headcount
- Conduct regular coaching, performance reviews, and skill development to maximize individual and team effectiveness
- Field Operations
- Perform regular field visits to support reps, identify effective engagement strategies, and overcome barriers such as clinic gatekeepers
- Audit field activities to ensure adherence to protocols and identify opportunities for improvement
- Strategic Planning
- Design and implement consent collection plans that increase HCP coverage and success rates
- Explore and test alternative methods to gather consent beyond face-to-face interactions, including digital outreach and event-based engagement
- Problem Solving & Optimization
- Identify roadblocks and operational challenges in the consent collection process
- Develop and execute solutions to improve speed, efficiency, and success rate of HCP consent collection
Requirements
- 3 years of experience as a medical sales representative, preferably in the pharmaceutical industry
- Must have team management experience
- Strong communication, leadership, and problem-solving skills
- Willingness to travel for field visits and audits
- Proactive, performance-driven, and able to thrive in a fast-paced environment
Nice to Have
- Previous experience leading a team of medical reps or field agents
- Familiarity with pharma compliance and consent practices
- Proficiency in English
