What You’ll Do
- Be the product evangelist and provide subject matter expertise for Veeva PromoMats and Veeva Medical
- Stay up to date with the latest features, capabilities, and roadmap direction
- Share product information and best practices and educate customers on Veeva PromoMats and Veeva Medical through customer meetings and online communities
- Engage with customer stakeholders to share our product vision and roadmap
- Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
- Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
- Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support
Requirements
- A must-have is 3+ years of experience administrating and/or implementing Veeva PromoMats, Veeva Medical, or similar application
- Experience working with or supporting software for Enterprise companies as a vendor.
- Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
- Experience interacting with customers and internal teams, both in-person and remote
- Strong analytical and communication skills; written, verbal, and formal presentation
- Self-directed team player with a positive attitude
- Willingness to travel up to 10%
- Fluent in English and Japanese
Nice to Have
- Experience with Promotional and Medical content creation or administration
- Creating materials for technical & non-technical audiences
- Experience with video editing software
- Experience with Adobe Creative Suite
- Experience in performing software demonstrations
- Experience managing an online community
Perks & Benefits
- Highly competitive remuneration
- Opportunity for rapid progression
- Veeva Giving. Financial contributions for the societal causes you’re passionate about
- Health & wellness programs
