What You'll Do
- Be the product evangelist and provide subject matter expertise for Veeva CRM
- Stay up to date with the latest features, capabilities, and roadmap direction
- Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities
- Engage with customer stakeholders to share our product vision and roadmap
- Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
- Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
- Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support
Requirements
- A must-have is 3+ years experience administrating and/or implementing Veeva CRM
- Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
- Experience interacting with customers and internal teams, both in-person and remote
- Strong analytical and communication skills; written, verbal, and formal presentation
- Self-directed team player with a positive attitude
- Willingness to travel up to 10%
Nice to Have
- Creating materials for technical & non-technical audiences
- Experience with video editing software
- Experience performing software demonstrations
- Experience managing an online community
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $55,000 - $225,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
