What You'll Do
- Own and drive the successful execution of Veeva RTSM implementations at our strategic accounts, ensuring measurable business impact
- Define governance and oversight including KPI's and partnership initiatives with RTSM partners
- Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams
- Ensure long-term success and continuity by overseeing smooth transitions from Build into Maintenance
- Communicate proactively and with executive clarity, ensuring all stakeholders at all levels are fully aligned, informed, and motivated to achieve world-class results
Requirements
- Proven track record of leading large-scale and complex programs
- Demonstrated success leading global teams to deliver complex, multi-system implementations with measurable impact
- Strategic thinker with experience defining technology roadmaps that modernize operations and enable transformation
- Executive communicator capable of influencing decisions and building alignment across diverse stakeholder groups
- Resilient problem solver who thrives in ambiguity, negotiates with confidence, and drives accountability without authority
- Collaborative leader skilled in orchestrating multiple internal and external teams while maintaining high delivery cadence
- Excellent communication in English (both written and verbal)
Nice to Have
- Previous experience with large-scale Software as a Service (SaaS) implementations in the highly regulated GxP environment
