What You’ll Do
- Change Management & Adoption: Lead organizational change management (OCM) workstreams for large-scale digital transformation projects. Design adoption strategies, communication plans, and training programs to ensure Field Force and Medical teams embrace new commercial models.
- System & Technology Assessment: Conduct deep-dive assessments of clients’ current commercial technology stacks. Identify gaps between business needs and system capabilities, and recommend "To-Be" architectures that leverage Veeva’s full ecosystem.
- Business Analysis & Requirement Translation: Act as a lead Business Analyst (BA). Facilitate workshops with business stakeholders (Sales, Marketing, Medical) to capture requirements and translate them into functional specifications for technical teams.
- Process Optimization: Map and re-engineer commercial processes to align with industry best practices in China.
- Project Delivery: Manage critical workstreams, ensuring deliverables are high-quality, on time, and directly address the client's strategic goals.
Requirements
- Experience: 3+ years of experience in Management Consulting, Internal Strategy, or Commercial Operations within the Life Sciences industry.
- Core Competency - Change Management: Proven track record in driving user adoption and managing resistance during system implementations.
- Industry Knowledge: Deep understanding of the China Pharma commercial model (VBP impact, NRDL, OMNI-channel engagement).
- Soft Skills: Excellent stakeholder management and workshop facilitation skills.
- Language: Native Mandarin and fluent English (written and verbal).
Nice to Have
- Experience with Veeva CRM or Salesforce ecosystems.
- Certification in Change Management (e.g., PROSCI) or project management (e.g., PMP)
