What You'll Do
- Lead life sciences customers in the rapid configuration and implementation of Vault Safety
- Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
- Mentor project team and junior consultants
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement lifecycle
- Assist presales/sales teams in defining scope, cost, and estimations
Requirements
- 8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
- Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions for PV such as Oracle, Empirica, Commonwealth, or RxLogix solutions
- Self-starter and motivated individual with the proven ability to work independently in a fast-paced environment
- Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
- Ability to quickly understand customer requirements and create corresponding solution designs
- Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Proven experience defining global business processes for safety
- Good understanding of global regulations and related business processes
- Excellent verbal and written communication skills
- Ability to thrive in an ambiguous / start-up environment as the business develops and scales
- Ability to travel up to 50%
- Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Nice to Have
- Life Science, computer science, or related degree
- Hands-on implementation experience with safety databases like ARISg or ARGUS
- SaaS/Cloud experience
- Experience in demonstrating software applications in product pre-sales
- Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
