What You’ll Do
- Lead implementation projects for QualityOne customers, focused on Vault Quality applications
- Conduct workshops, gather functional and technical requirements, design, configure and validate Vault solutions
- Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
- Manage communication between the project team, customer, partners and internal stakeholders
- Lead or contribute training sessions for customer teams once the solution is validated (typically train-the-trainer model)
- Work closely with customers’ business and IT stakeholders to design a solution that adheres to industry best practices and aligns to customer needs
- Mentor project team members and junior consultants across the global Professional Services organization
- Occasionally, contributes to customer presentations and statement of works to support our Services sales activities
- Ensure customer success from the beginning to the end of the engagement
- Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
- Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
Requirements
- 5+ years in Professional IT Services consulting experience including leading projects
- Experience working with Quality processes in a regulated industry
- Experience in configuration / architecture of Enterprise Software (TrackWise, MasterControl, Monday.com, SAP, ServiceNow, Workday, etc.)
- Driven and proactive professional with the capability to define and influence their own position, our solutions, and implementation strategies in a rapidly expanding setting
- Strong project management and delivery skills
- Excellent Level English skills – both verbal and written
- Flexibility to travel across the Asia region
- Based in Sydney or Melbourne and have the legal right to work
Nice to Have
- Direct experience with Veeva Cloud applications
- SaaS/Cloud implementation or Integrations with 3rd party and consulting experience, particularly in the Quality domain
- Experience with Pre-Sales activities
Perks & Benefits
- Competitive compensation including equity plan, perks and benefits
- Health & wellness programs
- Allocations for charitable giving program
