What You'll Do
- Help to keep up to date and implement new features within the Veeva Vault Regulatory Suite
- Work closely with customer business and IT staff to understand their requirements
- Think critically to help design the solution your customers request as well as the solution they have not requested but may need
- Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
- Drive change management methodology at our customers switching from on-premise to SaaS solutions
Requirements
- Solid experience with configuring, supporting, and implementing software solutions, ideally content management software
- Experience working in a Consulting and Customer facing role, managing customer expectations
- Excellent verbal and written communication skills in English
- Proven ability to work independently in a fast-paced environment, comprehending and translating
- At least a bachelor’s degree
- This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
Nice to Have
- Proficiency in additional European language(s)
Perks & Benefits
- Private medical insurance
- Health & wellness programs
- 1% charitable giving program
- Mentorship programs
Compensation
- 240,000 - 380,000 PLN
