What You’ll Do
- Lead business workshops to gather and document business functional / non-functional requirements.
- Think critically to help design the solution your customers request as well as the solution they have not requested but may need.
- Work closely with configuration team in developing the solution.
- Act as customer liaison, managing communication between implementation, customer stakeholders, and internal Veeva Product teams.
- Help customers with data migration activities by providing expert advisory.
- Guide customers in adopting Vault and industry best practices as part of implementation programs focused on the holistic success of the customer.
- Drive change management methodology for our customers switching from on-premises to SaaS solutions.
Requirements
- 10+ years of life sciences industry experience, with the majority time spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting function.
- Knowledge of Drug Safety and Pharmacovigilance processes and regulations.
- Must have a decent experience writing complex SQL queries on safety data set.
- Should have worked on implementing safety systems like Aris / Argus / Emperica / Commonwealth / RxLogix / or any home grown safety system
- Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.
- Good to have experience building aggregate and analytical reports on safety data set.
- Strong English communication skills, both written and verbal.
- Must have worked in an individual contributor capacity in the previous employments.
- Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design and deliver Vault Safety.
- Exposure to life sciences compliance and computer systems validation requirements.
- Ability to travel for about ~ 25% of the project time.
- Bachelor’s degree or equivalent required.
- Has the right attitude and mindset to work towards customer success.
Nice to Have
- Proven track record supporting high impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor.
- Direct experience with Argus and/or other drug safety applications
- Exposure to SQL / PLSQL programming language.
- Life science, computer science, or related degree
- SaaS/Cloud experience
- Experience in services delivery management and/or systems implementation
Perks & Benefits
- Health Insurance fully covered for family including Employee’s parents.
- Learning benefits to keep abreast with current market trends & keep sharpening the skill sets.
- Work from anywhere culture which allows flexible work location.
- Fitness benefits fully taken care by Veeva.
- 1% Charitable giving program.
