Senior Technical Consultant - Quality Systems
Poland - WarsawFull-TimeSeniorOther
What You'll Do
- Implement new features within the Veeva Quality suite at Life Sciences companies, ranging from the world’s largest pharmaceutical companies to emerging biotech
- Guide customers on how to enhance their quality and compliance culture through the use of Veeva Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness
- Think critically to help design the solution your customers request, as well as the solution they have not requested, but may need
- Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
- Drive change management methodology at our customers switching from on-premise to SaaS solutions
- Assist with Quality processes, including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training
- Mentor team members and junior consultants.
Requirements
- Significant experience in implementing, supporting, or administering core business and IT operations-related technology solutions
- In-depth knowledge of Quality and compliance, quality management systems, document control, and global change management
- Proven track record leading implementation and/or maintenance tracks as a consultant, business analyst, or IT lead and/or business sponsor
- Influential experience in leading teams through hard decisions and negotiating compromises
- Experience in working in a Consulting and/or customer-facing role, and managing customer expectations
- Excellent verbal and written communication skills in English
- Proven ability to work independently in a fast-paced environment, comprehending and translating business requirements, and creating corresponding solution designs
- University degree or equivalent relevant experience
Nice to Have
- Understanding of global quality requirements, compliance considerations, and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
- Direct experience with systems such as Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, and other quality information management or content management systems
- Knowledge of Software Validation processes and requirements
- Project management experience
- Execution experience with Agile methodology and/or ACP Certification
- Experience in service delivery management and/or systems implementation
- Proficiency in additional European language(s)
Perks & Benefits
- Health & wellness programs
- Private medical insurance
- 1% charitable giving program
- Veeva Break at the end of the year
Compensation
- 240,000 - 380,000 PLN
