Technical Consultant - Quality Systems
Poland - WarsawFull-TimeMid-levelOther
Skills
What You'll Do
- Implement new features within the Veeva Quality suite at Life Sciences companies ranging from the world’s largest pharmaceutical companies to emerging biotech
- Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, security, fields, page layouts, notifications
- Work closely with customer's business and IT staff to understand their requirements. Think critically and help them achieve their business vision
- Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
- Drive change management methodology for our customers switching from on-premise to SaaS solutions
- Assist with Quality processes, including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training
Requirements
- Experience with configuring/supporting/implementing software solutions, ideally content management software or experience in the Life Sciences industry with exposure to Quality Management and an affinity to technology
- Experience in working in a Consulting or Customer facing role, managing customer expectations
- Excellent verbal and written communication skills in English
- Ability to work independently with clients, comprehend and translate business requirements, and create corresponding solution designs
- At least a Bachelor’s degree in Management Information Systems, Computer Science, Life Sciences, or others
- This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
Nice to Have
- Proficiency in additional European language(s)
Perks & Benefits
- Health & wellness programs
- Private medical insurance
- 1% charitable giving program
- Veeva Break at the end of the year
Compensation
- 160,000 - 265,000 PLN
