What You'll Do:
- Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
- Advising customers on Coupa best practices, using industry knowledge to ensure the best possible functional design is implemented
- Leading and supporting customer design workshops to guide customers through the implementation journey
- Supporting design reviews and collaborating with Product Management on the strategic direction of the product
- Managing customers where up to 25% of your time may include travel
What You Will Bring to Coupa:
- Project Delivery: Execute assigned project deliverables with high quality and timeliness, often under the guidance of a senior team member.
- Procurement Knowledge: Articulate key Procurement Solutions and demonstrate a foundational understanding of associated business processes (e.g. Source to Pay). In addition, experience within Sourcing, Category Management and Contract Management would be advantageous.
- Client Engagement: Act with professional etiquette and proactivity in all client communications, ensuring alignment with the overall project team message.
- Implementation: Configure and deliver software. Lead product implementation efforts by following established methodologies.
- Consulting Discipline: Adhere to time management rigor and foundational consulting discipline (timecards, expense reports, etc.).
- Growth Mindset: Proactively seek mentorship and learning opportunities to build expertise and take ownership of established career goals.
- Collaboration: Contribute positively to team culture by respecting diverse perspectives and cultivating strong self-awareness.
- Experience: 2-4 years of relevant professional experience (consulting, procurement, product implementation preferred).
- Skills: Strong communication (verbal and written), foundational presentation skills, and an openness to travel.
