Essential Job Duties & Responsibilities:
- Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting.
- Troubleshoot loan files. Become an expert in loan programs and qualifications.
- Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers.
- Attend daily training in preparation for your promotion into sales or take NMLS test.
Required Skills, Knowledge & Abilities:
- 1-2 years top sales experience in a professional environment OR college degree
- Ability to learn quickly
- High energy
- Detail-oriented
- Excellent communication skills
- Collaborative personality
- Ability to work in fast-paced, high-volume environment
- High School Diploma or GED required
